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基于游客体验分析的山体公园服务设施 研究——以贵阳市黔灵山公园为例
王菲,王志泰*,邢龙,宋龙凯
0
作者简介:
摘要:
公园服务设施直接影响着游人的游憩体验质量,是 公园规划设计和建设的关键因素。以贵阳市黔灵山公园为研究 对象,在实地体验观察和访谈问卷调查的基础上,采用验证性 因子分析方法,探讨公园服务设施对游人在公园内游憩休闲使 用的重要度,以及游人对公园服务设施使用后的满意度。结果 表明:1)公园服务设施的8个类别维度对游客影响的重要度从 大到小依次为安全设施>卫生设施>信息设施>管理服务设施> 交通设施>休憩设施>科普宣教设施>商业设施;2)游客对公园 服务设施使用后满意度从大到小依次为安全设施>信息设施> 商业设施>交通设施>科普宣教设施>管理服务设施>休憩设施> 卫生设施。各维度在观测上的数值差异反映了游客在公园内进 行游玩时更注重体验设施的存在度和使用感。
关键词:  风景园林  山体公园  服务设施  游客体验  重 要度  满意度
DOI:
基金项目:
Study on Service Facilities of Mountain ParkBased on Tourist Experience Analysis—TakingGuiyang Qianlingshan Park as the Example
WANG Fei,WANG Zhitai,XING Long,SONG Longkai
Abstract:
Park service facilities directly affect the quality of visitors' recreational experience, and are key factors of park planning and construction. Based on the field experience observation and interview questionnaire survey, this paper takes Qianlingshan Park in Guiyang City as the research object and uses exploratory factor analysis method to explore the importance of the park service facilities to the leisure and recreational use of tourists in the park, and visitors' satisfaction after using park service facilities. The results show that: 1) the importance of the eight categories of park service facilities to tourists is: safety facilities > sanitation facilities > information facilities > management services facilities > transportation facilities > recreational facilities > science education facilities > commercial facilities; 2) the satisfaction degree of tourists to park service facilities is: safety facilities > information facilities > commercial facilities > transportation facilities > science education facilities. The observational difference of each dimension reflects that visitors pay more attention to the existence and the use of experience of facilities when they play in the park.
Key words:  landscape architecture  mountain park  service facilities  visitor experience  importance degree  satisfaction

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